BRIGHTLING EQUIPMENT LTD. — TERMS & CONDITIONS


Last updated: November 1, 2026

1. Definitions

“Company” means Brightling Equipment Ltd.

“Customer” means the purchaser of the Company’s products or services.

“Goods” means equipment, parts, components, or materials supplied by the Company.

“Services” means repair, machining, field service, testing, installation, or other labour performed by the Company.

“Invoice” means all billing statements issued to the Customer.

2. Pricing & Quotations

2.1 All prices are in Canadian dollars unless otherwise stated.

2.2 Quotations are valid for 30 days unless otherwise noted.

2.3 The Company reserves the right to correct clerical or typographical errors at any time.

3. Purchase Orders & Acceptance

3.1 A purchase order, verbal approval, email approval, delivery of equipment for repair, or acceptance of Goods or Services constitutes acceptance of these Terms & Conditions.

3.2 Customer-provided purchase order numbers will be referenced on invoices when supplied.

4. Payment Terms

4.1 Unless otherwise stated in writing, payment is due upon receipt of invoice.

4.2 Overdue invoices are subject to interest at 2% per month (24% per annum), compounded monthly.

4.3 A $35 administrative fee may be applied to accounts more than 30 days past due.

4.4 Retention of Title & Security Interest

Title to all Goods supplied remains with Brightling Equipment Ltd. until payment is received in full. The Customer grants the Company a purchase money security interest (PMSI) in all Goods supplied and their proceeds until paid in full. The Company reserves the right to register such interest under applicable Personal Property Security legislation.

4.5 The Company reserves the right to:

  • Withhold delivery
  • Suspend service work
  • Require deposits or prepayment
    for accounts not in good standing.

4.6 The Company may withhold release of equipment or suspend further work until all outstanding amounts are paid.

5. Taxes

5.1 All prices are exclusive of GST/HST and any applicable provincial or federal taxes.

5.2 The Customer is responsible for all taxes, duties, and government charges.

6. Delivery, Risk & Ownership

6.1 Delivery dates are estimates only.

6.2 Risk of loss transfers to the Customer upon:

  • Pickup at the Company’s facility
  • Delivery to carrier
  • Delivery to Customer’s location

6.3 Where installation or field service is performed by the Company, all operational risk transfers to the Customer upon completion of the work.

7. Field Service

7.1 Field service rates, travel charges, mileage, standby time, and related costs apply as published or quoted.

7.2 The Customer is responsible for providing safe access to the worksite and complying with all regulatory safety requirements.

7.3 The Company reserves the right to refuse or stop work where unsafe or non-compliant conditions exist.

7.4 The Customer is solely responsible for proper installation, operation, and system conditions unless installation services are explicitly provided by the Company under written agreement.

8. Repairs, Rebuilds & Customer Equipment

8.1 Customer-owned equipment submitted for repair will be assessed and repaired in accordance with the Company’s standard procedures unless otherwise directed in writing.

8.2 If additional damage or required parts are discovered during repair, the Company may proceed with repairs up to 20% over the initial estimate where required to complete the repair safely and effectively.

8.3 Unclaimed equipment left for more than 60 days after completion may be subject to storage fees or disposal at the Company’s discretion.

9. Warranty

9.1 General Warranty Coverage

Unless otherwise published, Brightling Equipment Ltd. warrants that products manufactured by the Company, when properly installed, used, and maintained, shall be free from defects in material and workmanship in accordance with Warranty Document QC-100.

9.2 Brightling Wellhead Drives (Driveheads)

Covered for the earlier of:

  • Twelve (12) months from installation
  • Eighteen (18) months from shipment

9.3 Brightling Rotating Stuffing Boxes

Covered for ninety (90) days from installation.

9.4 Coverage of Parts and Labour

Defective parts are covered for the full applicable warranty period.

Labour is covered for ninety (90) days from installation.

9.5 Warranty Remedies

The Company’s obligation is limited to repair or replacement of defective components.

Warranty does not include:

  • Shipping or handling
  • Travel or field service costs
  • Rig time
  • Lost production
  • Any consequential or indirect costs

9.6 Conditions of Warranty

Warranty may be void if:

  • Products are not installed, used, or maintained per guidelines
  • Equipment is operated outside design parameters
  • Maintenance requirements are not followed
  • Non-Brightling or incompatible components are used
  • Failure results from abrasives, contamination, or well conditions

9.7 Purchased Components

Components not manufactured by Brightling carry only the original manufacturer’s warranty.

9.8 Published Variations

Where a product manual, quotation, or specification provides different warranty terms, those terms supersede this section.

10. Returns

10.1 Returns require prior authorization.

10.2 Returned Goods must be unused, undamaged, and in original packaging.

10.3 A 15% restocking fee may apply.

10.4 Special-order or custom parts are non-returnable.

11. Limitation of Liability

11.1 The Company’s total liability is limited to the value of the Goods or Services supplied.

11.2 The Company is not liable for:

  • Loss of production
  • Lost revenue
  • Environmental penalties
  • Well or equipment downtime
  • Third-party damages
  • Consequential, indirect, or incidental losses

11.3 The Company is not responsible for system performance where Goods are installed within equipment or systems not designed or fully controlled by the Company.

11.4 The Customer shall indemnify the Company against claims arising from:

  • Improper installation or use
  • Site conditions
  • Failure to follow operating or maintenance instructions

12. Intellectual Property

12.1 All drawings, designs, specifications, and intellectual property remain the exclusive property of the Company.

12.2 No rights to reproduce, share, modify, reverse engineer, or distribute Company intellectual property are granted without written authorization.

13. Confidentiality

13.1 Both parties agree to maintain confidentiality regarding technical, operational, and commercial information exchanged.

14. Governing Law

14.1 These Terms & Conditions are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

14.2 Any disputes shall be resolved in the courts of Alberta.

15. Acceptance of Terms

15.1 The Customer’s purchase order, verbal authorization, acceptance of Goods, or use of Services constitutes acceptance of these Terms & Conditions.