BRIGHTLING EQUIPMENT LTD. — TERMS & CONDITIONS
Last updated: {{November 1, 2026}}
1. Definitions
- “Company” means Brightling Equipment Ltd.
- “Customer” means the purchaser of the Company’s products or services.
- “Goods” means equipment, parts, components, or materials supplied by the Company.
- “Services” means repair, machining, field service, testing, installation, or other labour performed by the Company.
- “Invoice” means all billing statements issued to the Customer.
2. Pricing & Quotations
2.1 All prices are in Canadian dollars unless otherwise stated.
2.2 Quotations are valid for 30 days unless otherwise noted.
2.3 The Company reserves the right to correct clerical or typographical errors at any time.
3. Purchase Orders & Acceptance
3.1 A purchase order, verbal approval, email approval, or delivery of equipment for repair constitutes acceptance of these Terms & Conditions.
3.2 Customer-provided purchase order numbers will be referenced on invoices when supplied.
4. Payment Terms
4.1 Unless otherwise stated in writing, payment is due upon receipt of invoice.
4.2 Overdue invoices are subject to interest at 2% per month (24% per annum), compounded monthly.
4.3 A $35 administrative fee may be applied to accounts more than 30 days past due.
4.4 The Company reserves the right to:
- Withhold delivery,
- Suspend service work, or
-
Require deposits or prepayment
for accounts not in good standing.
5. Taxes
5.1 All prices are exclusive of GST/HST and any applicable provincial or federal taxes.
5.2 The Customer is responsible for all taxes, duties, and government charges.
6. Delivery, Risk & Ownership
6.1 Delivery dates are estimates only.
6.2 Risk of loss transfers to the Customer upon:
- Pickup at the Company’s facility,
- Delivery to carrier, or
-
Delivery to Customer’s location by Company personnel.
6.3 Title to Goods remains with the Company until full payment is received.
7. Field Service
7.1 Field service rates, travel charges, mileage, and standby charges apply as published or quoted.
7.2 The Customer is responsible for providing safe access to the worksite and complying with all regulatory safety requirements.
7.3 The Company reserves the right to refuse work where unsafe or non-compliant conditions exist.
8. Repairs, Rebuilds & Customer Equipment
8.1 Customer-owned equipment submitted for repair will be assessed and repaired per the Company’s standard procedures unless otherwise directed in writing.
8.2 If additional damage or required parts are discovered during repair, the Company may proceed with repairs up to 20% over the initial estimate without further approval unless otherwise stated.
8.3 Unclaimed equipment left for more than 60 days after completion may be subject to storage fees or disposal at the Company’s discretion.
9. Warranty
9.1 General Warranty Coverage
Unless otherwise published, Brightling Equipment Ltd. warrants to the buyer that products manufactured by the Company, when properly installed, used, and maintained, shall be free from defects in material and workmanship for the periods specified below, in accordance with Warranty Document QC-100.
9.2 Brightling Wellhead Drives (Driveheads)
Covered for the earlier of:
- Twelve (12) months from the date of installation, or
- Eighteen (18) months from the date of shipment.
9.3 Brightling Rotating Stuffing Boxes
Covered for:
- Ninety (90) days from the date of installation.
9.4 Coverage of Parts and Labour
- Defective parts are covered for the full term of the applicable warranty period above.
- Labour charges are covered for ninety (90) days from the date of original installation.
9.5 Warranty Remedies
The Company’s warranty obligations include repair or replacement of the defective product or component.
Warranty does not include shipping, handling, travel, rig time, lost production, or any consequential or indirect costs.
9.6 Conditions of Warranty
Warranty may be void if:
- The product is not installed, used, or maintained according to the operation manual,
- The product is operated outside design parameters,
- Maintenance guidelines are not followed,
- Non-Brightling or incompatible components cause failure,
- Foreign materials, abrasives, or contaminated well fluid cause abnormal wear.
9.7 Purchased Components
Components not manufactured by Brightling Equipment Ltd. carry only the original manufacturer’s warranty, unless otherwise published.
9.8 “Unless Otherwise Published” Clause
If a product manual, specification sheet, quotation, or other Brightling publication provides different warranty terms, those published terms supersede this section.
10. Returns
10.1 Returns require prior authorization.
10.2 Returned Goods must be unused, undamaged, and in original packaging.
10.3 A 15% restocking fee may apply.
10.4 Special-order or custom parts are non-returnable.
11. Limitation of Liability
11.1 The Company’s total liability is limited to the value of the Goods or Services supplied.
11.2 The Company is not liable for:
- Loss of production,
- Lost revenue,
- Environmental fines,
- Well or equipment downtime,
- Third-party damages,
-
Consequential, indirect, or incidental losses.
11.3 The Customer shall indemnify the Company for claims arising from: - Misuse or improper installation,
- Improper site conditions,
- Failure to follow operational or maintenance instructions.
12. Intellectual Property
12.1 All drawings, designs, specifications, and intellectual property remain the property of the Company.
12.2 No rights to reproduce, share, modify, reverse engineer, or distribute Company IP are granted unless explicitly authorized in writing.
13. Confidentiality
13.1 Both parties agree to maintain confidentiality regarding technical, operational, or commercial information exchanged.
14. Governing Law
14.1 These Terms & Conditions are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.
14.2 Any disputes shall be resolved in the courts of Alberta.
15. Acceptance of Terms
15.1 The Customer’s purchase order, verbal authorization, acceptance of Goods, or use of Services constitutes acceptance of these Terms & Conditions.